PREMIUM TESTING SW SERVICE AGREEMENT
By booking, confirming, or allowing Premium Testing SW to carry out any testing or related services, the Client agrees to be bound by the Premium Testing SW Terms & Conditions. No physical signature is required for these terms to take effect.
This Service Agreement (“Agreement”) is made between:
Premium Testing SW (“the Service Provider”) and [Client Name / Business Name] (“the Client”).
Together, “the Parties”.
1. Services Provided
Premium Testing SW agrees to provide Portable Appliance Testing (PAT) in accordance with the current IET Code of Practice.
Services may include:
Visual inspection
Earth continuity testing
Insulation resistance testing
Functional checks where possible
Labelling of appliances
Digital test report and asset list
Retest interval recommendations but the interval is set by the Duty Holder
2. Client Responsibilities
The Client agrees to:
Ensure all appliances are accessible and ready for testing
Provide safe working conditions and access to power
Inform staff, tenants, or guests of the testing date
Identify any sensitive or business‑critical equipment
Ensure appliances can be unplugged or isolated
Remove from service any appliance that fails testing
Premium Testing SW is not responsible for delays caused by inaccessible or unsafe appliances.
3. Appliances Not Tested
Premium Testing SW may refuse to test:
Damaged or unsafe appliances
Appliances with exposed wiring
Hard‑wired equipment without isolation
Equipment that cannot be safely disconnected
Such items will be recorded as Fail or Not Tested in the report.
4. Liability & Limitations
PAT testing confirms the condition of an appliance at the time of testing only.
Premium Testing SW is not liable for:
Future faults or failures
Misuse or damage after testing
Loss of business or revenue caused by appliance failure
Damage caused by pre‑existing faults
Issues arising from appliances not presented for testing
The Client remains responsible for ongoing maintenance and safe use of appliances.
5. Failed Appliances
If an appliance fails:
It will be labelled FAIL – Do Not Use
The Client must remove it from service immediately
Repairs or replacements are the Client’s responsibility
Retesting after repair may incur an additional fee
6. Fees & Payment Terms
Unless otherwise agreed:
Prices are confirmed at the time of booking
Payment is due within 7 days of invoice
Late payments may incur a reasonable administration fee
Travel charges may apply outside the standard service area
7. Cancellations & Access
More than 24 hours’ notice: no charge
Less than 24 hours’ notice: 50% of the quoted fee
No access on arrival: full fee may be charged
If testing cannot be completed due to access issues, unsafe conditions, or unavailable appliances, Premium Testing SW reserves the right to charge for time lost.
8. Reports & Certification
Digital PAT reports will be provided within 24 hours of full pyment unless otherwise agreed.
Reports include:
Pass/Fail status
Appliance details
Test results
Retest recommendations
Asset list (if required)
The Client is responsible for storing and maintaining their records.
9. Retest Intervals
Recommended retest intervals are based on:
Appliance type
Environment
Usage
IET Code of Practice guidance
Premium Testing SW may recommend intervals, but the final responsibility lies with the Client.
10. Insurance
Premium Testing SW holds:
Public Liability Insurance
Professional Indemnity Insurance
Copies available on request.
11. Data Protection
Client information is used solely for:
Booking
Invoicing
Certification
Annual reminders
Compliance records
Data is never shared with third parties except where legally required.
12. Term & Termination
This Agreement remains in effect until:
Services are completed, or
Either party provides written notice to terminate
All outstanding invoices must be paid before termination is complete.
13. Governing Law
This Agreement is governed by the laws of England and Wales.